The digital divide

This morning when I was researching Pokemon Go, it was amazing to see that there have been approximately 47,000,000 news articles written about the online phenomenon in the last eleven days, since its limited release (initially in the United States, New Zealand and Australia on July 6 and from July 14 in the United Kingdom and Germany. Probably more countries have been added while I write this). What was even more incredible is that about 500,000 articles were added in the twenty minutes between the time I first searched for Pokemon Go and getting around to beginning this post.

Initially, the term ‘digital divide‘ was used to describe those who had access to ICT and those who did not. However, in the last few days I’m hearing much more about the people who are connected with ICT, mainly for work purposes, and their stunned reaction to the millions of people who are seemingly addicted to hunting and catching all those cute little Pokemons. Stories abound from people hiring Uber drivers to chauffeur them around to Pokemon hotspots, to paying someone else to chase Pokemons for them. I’m thinking that there’s a new digital divide happening before our eyes and morphing every day; those who play Pokemon Go and those who don’t. People who understand the phenomenon are cashing in on the sensation, driving foot traffic to retail stores, using it as a real estate selling point and theme parks holding events specifically for the initiated.

But what does this all mean for my interest groups, schools and libraries? It seems like a number of libraries have been quick to react, which is not surprising, knowing how connected libraries are to technology and user experiences these days. The State Library of New South Wales has a one-stop page for everything you need to know about the game, while the Boroondara Libraries in Melbourne have information on the whereabouts of some of the elusive little creatures. The School Library Journal has a great page with everything an information professional needs to know.

However, I’m still not sure how schools will react to this sensation, apart from banning adult gamers from accessing school grounds during school hours. I would love to hear in the comments how anyone plans to use the game in schools and how they might sell it to those in power who don’t play. Will the digital divide in your school disadvantage your students? This conversation between Joachim Cohen and Jared Wilkins gives an example as to how Pokemon Go, or the concepts behind it, might be used in schools.

National Year of Reading Launch – Victoria

What an appropriate day to launch the National Year of Reading – Valentine’s Day. Those of us who love reading thought it very apt.

The State Library of Victoria hosted a lovely morning to officially launch the #nyr12.

The morning began with demographer Bernard Salt speaking about literacy. Based on census results, we need to work on literacy with (for example)

  • Migrants
  • People aged 50+
  • Gen Y young men
  • Maryborough
  • Colac
  • Melton

Literacy rates of Australians (dip in graph is good...)

We are our most literate between the ages of 35-45.

Areas in Victoria like Kerang, Inglewood and Wedderburn have very low tertiary education participation, so how do we deliver education to somewhat remote areas like that?

Wyndham and Whittlesea are the fastest growing areas in the continent. Other statistics include:

  • Robinvale 14% indigenous population
  • Dimboola 40% volunteers
  • Melton 13% volunteers

We need to match volunteers up with literacy needs; provide slick, corporate style programs that are attractive to baby boomer volunteers. Now volunteers want kudos.

Primary school literacy programs will be needed in next 10 years as over 50,000 children will be added in 5-9 age group.

In 1931, you were a child until you turned 14, then you were an adult. Age of death was an average of 63 years of age. In 1971 death at 71, teenager from 13-20. In 2011 death 82, adolescent until 30. There has been a postponement of commitment, particularly to marriage. Way of life in our 20s has changed in a generation.

34% teachers in 2006 were aged 50-55. So obviously we need more teachers coming in. Global citizens need a second language, if not a third.

Melbourne football players promote reading

The Premier, Ted Baillieu officially launched the National Year of Reading.

Then the winning book in the Victorian section of Our Story was announced.

Victorian Our Story finalists

Well done those men by Barry Heard is the Victorian winner.

Henk Kraima, an international expert in the promotion of books and reading showed examples of how a culture of reading has been built in the Netherlands.

  • Professionals must work together to make their own performance better.
  • Reading is facing stiff competition from gaming and social media but also these industries have slick advertising.
  • Play it smart if you don’t have the money. How? Work together!
  • All must have the same goal. 
  • Reading is a life skill for well being. It’s in your head and heart. Your motor. Exploit the feeling. 
  • We need to be creative, entertaining and innovative when promoting reading.
He went on to illustrate three examples from the Netherlands:

1. Promote reading aloud.

Everyone supports it. Prime Minister. Royal family. CEO of all big business. All go to visit schools and preschools to read the same book aloud on the same day. Paparazzi and TV crews in schoolyards, reading makes the news. Everyone is Facebooking and Tweeting about it. Dutch parents hear from people that interest them that reading is important. They talk about reading at home. Children ask their parents to read the book to them. Libraries are on on Facebook and Twitter. Same graphics sent out to all stakeholders.

Bookshops sponsor a breakfast for schools and pre-schools on the same day. This is also promoted via Facebook and Twitter. Whole bookshops are set aside temporarily for children. Publisher print a special edition of the chosen book, which is usually the picture book of the year. Publishers provide point of sale materials to bookshops. Bookshops advertise heavily and offer discounts.

  • Authors and illustrators visit schools
  • Schools inform parents
  • Schools host evenings with parents about the value of reading aloud.

Everyone has to find and agree on a date. Then raise awareness. Websites are developed.

They then mobilise aid of others. Companies can give financial support and advertisements. ABN Amro put ads on cash point receipts and bank account statements or online accounts.

2. Book week
For one week everything revolves around books. Everyone who is involved in the promotion of reading does something special. Free train rides for readers; if you buy a book or become a member of library, free travel for a Sunday. Had to put extra trains on. Successful people wrote letter to 15 year old self.

3. One book, one city.

This is done on a national scale. People are encouraged to join libraries and not take them for granted. Libraries give away 700,000 copies of a small Dutch classic book.  Shops sell luxury bound copies and audio books. Published complete book on poster. Used Facebook and Twitter to promote. All students the read book. Made book letters from book title put in library. There were queues to get into libraries. Book Week was promoted on all television and radio stations. Conversations about books were occurring everywhere. The book selected must be at least 20 years old.

It’s all about timing, money and attitude.

One event each month of the year (except December):

  • January read aloud day
  • February poetry
  • March Book week
  • April Children’s jury
  • May YA
  • June month of crime books
  • July/August summer reading
  • September national book fair
  • October children’s book week
  • November Nederland Leest (Netherlands Reads)

We can change the behaviour of people, but we must do it now. Don’t wait for another opportunity.

Making reading inconvenient

Don’t get me wrong, I don’t agree with this statement. In fact, I couldn’t be more opposed to it. With all of the media options available to children, young adults and adults, we need to make reading more convenient, not less. Books and eBooks are competing against social media, online and console gaming, video streaming, video downloading and YouTube, podcasting, radio, television and more.

Time, of course, is limited. Reading and books have to compete for people’s time. So who wants to make reading inconvenient? Maja Thomas, a senior VP at Hachette (USA I assume). In a New York Times article published on Christmas Day entitled “Publishers vs. Libraries: An E-Book Tug of War”, the idea of public libraries lending eBooks to its patrons seems to be totally against (some) publishers’ policies.

Borrowing a printed book from the library imposes an inconvenience upon its patrons. “You have to walk or drive to the library, then walk or drive back to return it,” says Maja Thomas, a senior vice president of the Hachettte Book Group, in charge of its digital division.

To keep their overall revenue from taking a hit from lost sales to individuals, publishers need to reintroduce more inconvenience for the borrower or raise the price for the library purchaser.

To me, this misses the point entirely. In fact, it’s one of the most ridiculous things I’ve read in a while. If reading is too inconvenient, people will select another, more convenient entertainment option. And what will publishers do then? And where does this leave school libraries?

Why a library is like an Apple store

The draft of this post has been hanging around since April and considering I have the flu, an audioboo is not a great idea… So here goes:

Have you been to an Apple store? I hope so, otherwise this post is going to be pretty meaningless to you!

I’ve been thinking about this comparison for a while and when Jenny Luca tweeted something similar from the #ccaeducause conference a while back, I knew it was finally time to get my thinking down on paper (well, you know what I mean!)

Assuming that you have been to an Apple store, there are lots of comparisons that could be made with libraries.

– They are well designed and inviting spaces.
– The customer service is second-to-none.
– The Genius bar staff are like librarians: expert problem solvers who make you feel valued, not stupid (as some other tech support people/places do).
– Free classes are conducted to help you learn more about your area of interest.
– There’s room for play, browsing and customer service.
– The staff are genuinely passionate about their job.
– Once you leave, you can’t wait to go back.

If you can think of any more examples, I’d love to hear them.